CN

Service Support

Continuously deepen research and development in the field of fiber optic communication industry, introduce equipment, and lead with a certain level of technological content!

Customer Service

Download Center

Professional Q&A

Video Center

Customer Service

We have been making unremitting efforts since our establishment, relying on superior product quality and performance, good brand reputation, and highly competitive price advantages, to establish a stable and extensive customer base. Our aim is to satisfy customers, respond to their needs in a timely manner, and provide high-value services to customers. With customized customer support service solutions, we have won the respect of the market and customers.

Superior product quality and performance

Guided by a certain level of technological content. Create a new situation and step towards a higher level.

Good brand reputation

Always adhering to the corporate spirit of "integrity, innovation, and service", we provide customers with high-quality products and the highest quality services.

Leading technological capabilities

We have a professional R&D and production team, actively developing and producing high-tech products, and are at the forefront of the communication industry.

Service Support

We have established a comprehensive service support system, which responds to customer requests and efficiently handles customer problems through sales personnel and technical support worldwide. Our service team promises to respond within 24 hours, resolve customer service requests within 48 hours, and provide a 7x24 service hotline to respond to customer needs at any time.

24-hour Response

We promise to provide a clear response to your needs or issues within 24 hours, ensuring that your questions are followed up as soon as possible, avoiding long waiting times, and improving communication efficiency.

Resolve within 48 Hours

After receiving feedback on the issue, we will provide a solution or processing result within 48 hours to efficiently solve the problem, reduce your worries, and ensure the service experience.

24/7 Service

Our service team is available 24 hours a day, night, weekdays, or holidays to provide support and ensure that your questions are responded to at any time.

The company is spread throughout China

We have branch offices in multiple cities across the country, with a service network covering all parts of China. We can quickly respond to the needs of different regions and provide you with localized and efficient services.